How to Be the Person Successful Companies Fight to Keep

A national survey was recently conducted to find out what today’s organizations really expect from their employees.  More than 500 decision makers were interviewed, including CEOs, Managers, supervisors, human resource directors, employers, and business owners, and each was asked the same bottom-line question:

"You have two employees, both technically competent, but you can keep just one of them.  What abilities or behaviors

do you look for to determine which employee will stay and which will go . . . which one would you fight to keep?"

All of the decision makers interviewed were in remarkable agreement about high-performance behaviors they look for in a valuable employee, and the results of the study culminated in the training program "Positive Impact: How to Be the Person Successful Companies Fight to Keep".  Your members success in their current jobs and in staying employable over the long haul will depend on their ability to:

1. Have a positive impact on their companies, customers, and colleagues

2. Demonstrate "value added"

3. Take charge of their personal lives

4. Embrace and initiate change

5. Work smarter, harder, faster, and better

6. Communicate openly and directly

7. Look for leadership opportunities

Program Highlights

Purpose:  by applying these seven high-performance behaviors to an employees professional life they learn how to be the kind of person successful companies fight to keep.

Objectives:  help your members accomplish several important goals:

• Search inside of themselves to fully understand their critical roles in providing service in their organizations
• Offer specific recommendations as to how they can be more effective and valued employees
• Discover techniques to improve their personal and professional relationships
• Develop an action plan to help them grow and develop in their jobs, in terms of their commitment to quality service, honesty, integrity, dependability, and treating others with dignity and respect

Anatomy of the Seven Part Spaced-Learning Course:

Module 1: Attitude: have a positive impact on your company, customers, and colleagues

• How your attitude, behavior, and job performance are related
• How to treat customers and co-workers respectfully and professionally
• How to prevent negative feelings from affecting your performance and actions at work

Module 2: Personal Accountability: demonstrate "value added"

• How your specific job is directly linked to the financial stability, success, and growth of your organization
• How to document your results and cultivate advocates and allies
• How to let the appropriate people know of your accomplishments

Module 3:  Balance: take charge of your personal life

• How the quality of your personal life has a direct impact on the quality and success of your professional life
• How to have a stable personal life that allows you to direct your attention and energy toward your work, customers, and teammates

Module 4:  Embrace and Initiate Change

• How to accept and adapt to organizational and life changes with professionalism, determination, and optimism
• How to accept your role in initiating change when appropriate
• How to see yourself and use yourself as a change agent for your team

Module 5: Productivity: work smarter, harder, faster, and better

• How, at work, to focus on working diligently despite anything else that is going on in your life
• How to reinforce the concept that using time wisely and maintaining balance between work and home/leisure will make you a healthier, more consistently productive employee

Module 6: Communicate Openly and Directly

• How to use effective communication techniques for the success of your organization
• How to be open, honest, and assertive with customers, co-workers, and management about their needs, feelings, preferences, and ideas

Module 7:  Leadership Opportunities: look for effective ways to lead

• How to assume a leadership role in your organization regardless of job title
• How to be a problem solver and take charge when necessary and appropriate
• How to have a proactive attitude that adds value to interactions with customers, co-workers, and your employer

"Your number one goal must be to prove to your employer that you do add value because you are

vital and essential to helping them reach their goals"- Connie Podesta